Terms of Service
Last updated: January 1, 2025
Agreement to Terms
By accessing and using Mealzfit's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
Our Services
Mealzfit provides healthy food preparation and delivery services in Hyderabad through third-party delivery platforms including Swiggy and Zomato. Our services include:
- Homely, diabetic-friendly, and fitness-focused meal preparation
- Online ordering through partner platforms
- Food delivery through third-party services
- Customer support and meal customization
Ordering and Payment
Order Placement
Orders are placed through our partner platforms (Swiggy, Zomato). By placing an order, you confirm that all information provided is accurate and complete.
Pricing and Payment
All prices are subject to change without notice. Payment is processed through our partner platforms according to their terms and conditions.
Delivery and Fulfillment
- Delivery times are estimates and may vary due to factors beyond our control
- We are not responsible for delays caused by third-party delivery services
- You must be available to receive your order at the specified delivery address
- We reserve the right to cancel orders in cases of extreme weather or other emergencies
Food Safety and Allergens
Food Safety
We follow strict food safety protocols and hygiene standards. However, you are responsible for checking the condition of food upon delivery and consuming it promptly.
Allergen Information
Please inform us of any food allergies or dietary restrictions. While we take care to prevent cross-contamination, we cannot guarantee that any meal is completely free from allergens.
Cancellation and Refunds
- Cancellation policies are governed by our partner platforms' terms
- Refunds for quality issues will be processed according to our quality guarantee
- We reserve the right to refuse service to customers who abuse our policies
Intellectual Property
All content on our website, including recipes, images, and branding, is the property of Mealzfit and is protected by copyright and other intellectual property laws.
Limitation of Liability
To the maximum extent permitted by law, Mealzfit shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, please contact us:
Email: mealzfit.go@gmail.com
Phone: +91 87900 90505
Address: Serving Hyderabad